Information We Collect

If you get in touch about corporate floral arrangements or gift services, we gather information you share willingly. This covers your name, company name, email, phone, delivery addresses, and any detailed requirements for your floral requests. We also collect payment details when you place orders, though payments are handled securely by our payment partners.

For corporate clients, we might collect extra business information like company registration data, preferred delivery timelines, and budget guidelines to tailor our services to your business needs.

Our site automatically gathers certain technical details when you visit. This includes your IP address, browser type, device information, and how you move around the site. We use this information to enhance site performance and to understand how clients discover our services.

How We Use Your Information

We mainly use your personal data to complete flower orders and deliver outstanding customer service. This involves processing orders, coordinating deliveries, crafting customized arrangements to meet your specifications, and keeping you informed about your service needs.

We also use information to enhance our services and the website experience. This helps us learn which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Planet Pixel Garden respects your privacy and does not sell your personal data to third parties. We only share information when it is needed to deliver our services or when required by law.

We may disclose the necessary information to trusted service partners who assist in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they supply to us.

We may disclose information when required by law, a court order, or a government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to guard it. This includes safe data storage, encrypted communications, and restricted access to personal information within our organization.

Although we employ robust security measures, no online transmission method is completely secure. We continuously update our security practices to counter evolving threats.

Your Privacy Rights

You possess important rights over your personal data. Depending on applicable law, you may have the right to access, correct, delete, or limit how your information is used.

To exercise these rights, please contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and purpose collected.

Cookies and Website Tracking

This site employs cookies and related technologies to enhance your browsing and to gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You may manage cookie preferences via your browser settings. Note that turning off certain cookies might impact how the site works. For more details on our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site could include links to third-party sites or services. This privacy policy covers only Planet Pixel Garden and this site. We do not oversee the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.